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Can an insurance adjuster lie to you?

On Behalf of | Jan 12, 2023 | Personal Injury

Even though car accidents happen with alarming frequency, you have luckily not been through too many during your lifetime. The same is not true for insurance adjusters, of course, as their job duties require them to review car accidents daily.

This means you might be at an extreme disadvantage when dealing with an insurance adjuster after a crash. Still, you might believe insurance company representatives must treat you fairly. This isn’t necessarily true either, as adjusters can and probably will lie to you.

The role of the insurance adjuster

According to Zippia, there are nearly 133,000 insurance claims adjusters in the U.S. currently. The job descriptions for these adjusters typically require them to do the following:

  • Visit accidents scenes and gather evidence
  • Calculate damages
  • Talk to witnesses
  • Review police reports

The purpose of these duties is mostly to determine fault for motor vehicle accidents. This is especially true when it is not clear which driver is responsible for the collision. Still, there is a great deal of room for personal interpretation in any insurance adjuster’s day.

Why might an insurance adjuster lie to you?

It is not uncommon for insurance adjusters to provide inaccurate or untrue information to drivers and others. The purpose of being less than truthful, of course, is to maximize profits for the insurance company. That is, an adjuster is likely looking to deny an insurance claim or pay as little as possible.

Ultimately, now that you know insurance adjusters might not be truthful with you, you may want to think twice before giving statements, sharing evidence or accepting a settlement offer.